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First Login

Your organization's administrator will provide you with the SecureLink dashboard URL and an invitation email. All sign-in and account management happens directly within SecureLink — there is no redirect to an external authentication page.

Accepting your invitation​

When an administrator adds you to the platform, you will receive an invitation email with an Activate Account button.

  1. Click Activate Account in the email. The link goes to /accept-invite?token=X.
  2. On the activation page you will see your email address (read-only) and the tenant or role you are joining.
  3. Enter your First name, Last name, password, and Confirm password. Password requirements (minimum length, complexity) are shown as live hints below the field.
  4. Click Activate account.
  5. A verification email is sent to your address. Click the link in that email to verify your address.
  6. Once verified, you can sign in at the dashboard URL your administrator provided.
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If your activation link has expired, click Go to sign in on the error page and ask your administrator to resend the invitation.

Signing in​

  1. Open the SecureLink dashboard URL in a modern web browser (Chrome, Firefox, Edge, or Safari).
  2. Enter your Email and Password on the sign-in form.
  3. Optionally check Keep me signed in for 30 days to extend your session. Without this, the session expires after 8 hours (or the interval your administrator has configured).
  4. Click Sign in. If your credentials are correct you land on the dashboard.
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Bookmark the dashboard URL. Returning to it while your session is still active takes you straight to the dashboard without needing to sign in again.

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If you see a "Verify your email" screen after signing in, click Resend verification email and then click the link in the email before trying again.

Resetting your password​

If an administrator triggers a password reset for your account, you will receive a password-reset email.

  1. Click the reset link in the email. The link goes to /reset-password?token=X.
  2. Enter your New password and Confirm password.
  3. Click Set new password. You are redirected to the sign-in page automatically.
  4. Sign in with your new password.

First-time setup​

After your first login, take a moment to configure your profile settings:

Review Your Profile​

  1. Click the gear icon in the bottom-left of the sidebar, or navigate to Settings > Profile.
  2. Verify your display name and email address are correct.

Set Your Timezone​

SecureLink displays timestamps throughout the dashboard -- in logs, charts, device status, and alerts. Setting your timezone ensures all times are displayed in your local time.

  1. Go to Settings > Profile.
  2. Under Preferences, select your timezone from the dropdown.
  3. Optionally, choose your preferred date format (e.g., DD/MM/YYYY or MM/DD/YYYY) and time format (12-hour or 24-hour).
  4. Click Save.
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If you do not set a timezone, SecureLink will use the system default (UTC). This means all timestamps will be displayed in UTC, which may be confusing when correlating events with local time.

Dashboard Orientation​

After logging in, you will land on the main dashboard. Here is what you will see:

KPI Cards​

At the top of the dashboard, summary cards provide at-a-glance metrics:

  • Total Edges -- Number of edge devices in your tenant
  • Online / Offline -- Current device connectivity status
  • Active VPN Users -- Number of remote users currently connected
  • Active Tunnels -- Number of site-to-site peering tunnels that are up

Fleet Status​

A status overview showing the health of your edge fleet. Devices are grouped by status (online, offline, degraded) so you can quickly identify any that need attention.

Traffic Charts​

Real-time and historical traffic charts showing aggregate throughput across your network. Use these to identify trends, peak usage periods, and anomalies.

Security Posture​

A summary of your network's security state, including active ACL rules, any flagged security events, and the status of intrusion detection (if enabled for your tenant).

Notifications​

The notification bell in the top-right corner alerts you to important events:

  • Edge devices going offline or coming back online
  • Configuration sync failures
  • VPN user activity
  • System announcements from your administrator

Click the bell icon to view and dismiss notifications.

Next Steps​

Now that you are logged in and your preferences are set: