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Approving an MTGE

After a Shared Gateway has been bootstrapped and connected to the orchestrator, it must be approved by an administrator before it can serve tenants.

Finding Pending Devices

  1. Navigate to Equipment > Shared Gateways.
  2. Select the Pending tab.
  3. Devices that have completed bootstrap and are awaiting approval appear here with a "pending approval" status.

Reviewing Device Details

Before approving, review the device information to confirm it matches your expected hardware:

DetailWhat to Check
Serial NumberMatches the serial number of the physical device you deployed
WAN IPThe public-facing IP address reported by the device
Firmware VersionThe software version running on the device
info

Always verify that the serial number matches the device you physically deployed. Approving an unrecognized device could grant unauthorized access to your network.

Approving or Rejecting

  • Click Approve to activate the MTGE. It moves to the Active tab and becomes available for tenant assignment.
  • Click Reject to deny the device. Rejected devices are removed from the pending list.

After Approval

Once approved, the Shared Gateway is fully operational and ready for the next step: Assigning Tenants. The device will begin sending regular heartbeats and status reports, and its status on the Active tab will show as "online."